If the blue screen appears again shortly after the PC starts, this could be an indication of defective hardware that will potentially need to be repaired. Sometimes, a system component such as a RAM stick or hard drive needs to be replaced. In other cases, the operating system needs to be reinstalled.
Backing up your files and documents regularly protects you from data loss in the case of critical system errors that eventually manifest themselves through blue screens. Since the Anniversary Update for Windows 10, the blue screen also outputs a QWR code that you can scan with your smartphone. In most cases, you simply need to forward this to Microsoft Support.
However, this page is only of limited use. Microsoft offers an overview of more than known error codes. The site is intended for experts. To do this, hold down the F8 key while starting Windows and switch to safe mode before the Windows logo appears. In this mode, Windows only loads processes and drivers that are absolutely necessary. Among other things, this can be used for fixing existing problems without receiving a blue screen.
Another way to enable safe mode is directly in Windows. Windows will then be started in safe mode. You want to start Windows or Mac in safe mode? In our in-depth articles, you will find detailed step-by-step instructions:. In the new window, you can enter commands. You will then be offered some options for checking system files. Ideally, this will repair all faulty system files and solve your blue screen problem.
This is a good idea if your blue screen error message specifies that there is a corrupt system file. In this case, the repair will take hardly any time at all. Of course, it only works if an exact file path is available. Windows can remember when it last ran without error and reactivate this version, if necessary. To do this, shut down your PC and press F8 while restarting it.
Now, start Windows with this version. If nothing else helps, a reinstallation of the operating system might eventually be necessary. If you have a Windows installation disc, you can boot it when powering up and so restart the system. Warning: By doing this, all stored data on the system hard drive will be lost! Therefore, you should only consider this option if all other possible solutions have failed to help. There is no way to completely protect yourself from the Windows blue screen of death, because internal errors can occur even through no fault of the user.
It can occur as a result of a faulty update or due to spontaneous hardware failures. Tap or click Update and recovery , and then tap or click Windows Update. Tap or click Check now , and then wait while Windows looks for the latest updates for your PC.
If Windows finds updates, tap or click Install updates. You might be asked for an admin password or to confirm your choice.
Read and accept the license terms, and then tap or click Finish if the update requires Windows Update will tell you if it successfully installed the updates.
If these solutions don't solve the problem, you can get help from Microsoft Support and the Microsoft community. Microsoft Support offers technical help about different versions of Windows. The Microsoft community pages in the Windows forum offer solutions from other people who have experienced similar problems with their PCs. You can restore Windows back to an earlier point in time, called a restore point. For instructions, see Windows Startup Settings including safe mode.
Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search. Enter Control Panel in the search box, and tap or click Control Panel. Enter Recovery in the Control Panel search box, and then tap or click Recovery.
Windows 8. When your screen goes blue, Windows is trying to stop its processes and restart the system, while also gathering data about the critical failure so that this information can be relayed to Microsoft for future troubleshooting and support features.
Once the computer reboots, it is usually once again functioning, and it may work as though nothing ever happened. The worst thing about getting a blue screen in Windows 10 is that you could lose your unsaved work. Because the operating system is encountering a critical error, none of the software applications you were running at the time will be able to save and close properly.
The important thing to remember when you get the blue screen is that you need to determine why the blue screen happened so that you can prevent it from happening again.
If you continue to run the same drivers, software, and hardware without making adjustments, the problem is unlikely to go away on its own. Troubleshooting the Blue Screen of Death Troubleshooting the blue screen is easier today than it has ever been before. When Windows encounters a critical failure, it automatically gathers data about the failure and restarts the computer.
Depending on the version of Windows that you have, the blue screen may give you detailed information about what caused the error.
If you have Windows 10, the screen may display an error name or description. If the blue screen goes by too fast for you to write down the information, you can still access these error logs in the Action Center found in the Control Panel.
If you follow the troubleshooting steps in the Action Center but you still keep getting the blue screen, there are some additional troubleshooting steps that you can take to discover the problem. If you are not familiar with the Windows Control Panel, you may need to get assistance in troubleshooting your blue screen. You should also seek help if none of these troubleshooting techniques fix the PC.
You should also reach out to us at Bristeeri Technologies for professional PC repair if you are able to access the error information but are unable to find what the error description means. Sometimes even the basic troubleshooting that you can do through the Action Center is not enough to stop the problem from happening again.
You may want to have us check out your PC after a blue screen error to ensure that the issue has been resolved. We are familiar with the error codes that are stored in the minidump file, and we can use those codes to determine the exact cause of the blue screen.
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